Returns & Exchanges
At Kuri Jewelry, we want you to be completely enchanted by your new pieces. If you are not entirely satisfied, we offer a seamless return and exchange process within 30 days of delivery for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the jewelry in its original branded box and secure it inside a padded mailer to ensure the delicate components are protected during transit.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return package.
- 4.Refund Processing
Once our artisans inspect the returned item for quality assurance, we will issue a full refund to your original payment method within 5-7 business days.